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      Healthcare

      September 29, 2025

      How to Improve Safety & Equity for Non-English-Speaking Patients

      Nearly 26 million Americans have limited English proficiency, and when they walk into a clinic or hospital, language barriers create serious safety risks that lead to healthcare disparities. These patients face significantly higher rates of medical errors and adverse events simply because they...
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      Interpretation Healthcare

      April 16, 2025

      The Do's & Don'ts of Therapy Sessions with Interpreters

      Working with interpreters fundamentally changes the dynamics of therapy sessions. What works in standard one-on-one therapy often falls short when communication flows through a third person. Therapists who master interpreter-mediated sessions deliver better care, maintain compliance, and improve...
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      Interpretation Healthcare

      March 18, 2025

      Why a Patient's Family Member Should Never Be Their Interpreter

      Imagine this scenario: Stephanie brings her elderly father to the emergency room. He's experiencing chest pain but speaks limited English. The hospital is busy, and Stephanie, who grew up bilingual, steps in to interpret. She's trying to help, but what she doesn't realize is that she's...
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